Elo TouchSystems ET2187C 4XWA 1 User Manual

Elo Entuitive Touchmonitor  
User Guide  
For 15", 17", 19" and 21" CRT Open Frame  
Series Touchmonitors  
ET1X8XC-4XWA-1 Series Models  
ET2187C-4XWA-1 Series Models  
Revision D  
P/N 008551  
Elo TouchSystems, Inc.  
1-800-ELOTOUCH  
Table of Contents  
Regulatory Information  
Chapter 1  
Introduction  
29  
31  
1
Warranty  
Precautions . . . . . . . . . . . . . . . . . . . . 1  
About the Product . . . . . . . . . . . . . . . . . 1  
Index  
33  
Chapter 2  
Installation and Setup  
3
Unpacking Your Touchmonitor. . . . . . . . . . . 3  
Connecting Your Touchmonitor . . . . . . . . . . 4  
Connect the Video Cable. . . . . . . . . . . . 4  
Connect the Touchscreen Communication  
Cable . . . . . . . . . . . . . . . . . . . . . 5  
Connect the Power Cable . . . . . . . . . . . 6  
Installing the Driver Software . . . . . . . . . . . 7  
Installing the Touch Driver for Windows XP,  
Windows 2000, Me, 95/98 and NT 4.0 . . . . 8  
Installing the Touch Driver for MS-DOS and  
Windows 3.1 . . . . . . . . . . . . . . . . . 8  
Chapter 3  
Operation  
11  
About Touchmonitor Adjustments . . . . . . . . 11  
Touchmonitor Controls . . . . . . . . . . . . . 11  
Using the On Screen Display (OSD) . . . . . 11  
OSD Adjustments . . . . . . . . . . . . . . 13  
Chapter 4  
Troubleshooting  
17  
19  
Appendix A  
Touch Technology  
Touchscreens: An Overview. . . . . . . . . . . 19  
iTouch Touchscreens . . . . . . . . . . . . . . 20  
Appendix B  
Touchmonitor Safety  
21  
23  
Appendix C  
Technical Specifications  
Touchmonitor Specifications . . . . . . . . . . 23  
Signal Pinout for CRT Open Frame Monitors 26  
Power Consumption . . . . . . . . . . . . . . . 27  
Preset Timing Table . . . . . . . . . . . . . . . 28  
1
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,  
or translated into any language or computer language, in any form or by any means, including, but not  
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written  
permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes no  
representations or warranties with respect to the contents hereof, and specifically disclaims any  
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves  
the right to revise this publication and to make changes from time to time in the content hereof  
without obligation of Elo TouchSystems to notify any person of such revisions or changes.  
Trademark Acknowledgments  
IntelliTouch, SecureTouch, iTouch, Entuitive, and MonitorMouse are trademarks of Elo  
TouchSystems, Inc.  
Other product names mentioned herein may be trademarks or registered trademarks of their  
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.  
2
3
C H A P T E R  
1
CHAPTER 1  
INTRODUCTION  
Congratulations on your purchase of an Elo TouchSystems Entuitive  
touchmonitor. Your new high-resolution touchmonitor combines the reliable  
performance of Elo’s touch technology with the latest advances in CRT display  
design. This combination of features creates a natural flow of information  
between a user and the touchmonitor.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this  
user’s manual to maximize the life of your unit. See Appendix B for more  
information on touchmonitor safety.  
About the Product  
Your CRT touchmonitor is a color display with the following features:  
• 13.8-inch viewable image 0.28mm dot pitch CDT for 15".  
• 15.7-inch viewable image 0.27mm dot pitch CDT for 17".  
• 18-inch viewable image 0.25mm dot pitch CDT for 19".  
• 20-inch viewable image 0.25mm dot pitch CDT for 21".  
• Supports a wide range of screen refresh rates with flicker-free picture quality.  
• Plug and Play functionality automatically adjusts the monitor to its optimum  
performance.  
• VESA DPMS (Display Power Management Signaling).  
• VESA DDC1/2B compatibility.  
1-1  
• Patented iTouch technology from Elo TouchSystems.  
• Either RS-232 serial or USB touch interface  
1-2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
2
CHAPTER 2  
INSTALLATION AND SETUP  
This chapter discusses how to install your CRT touchmonitor and how to install  
Elo TouchSystems driver software.  
Unpacking Your Touchmonitor  
Check that the following 5 items are present and in good condition:  
NOTE: Power cord is not included.  
Or  
USB cable  
Serial cable  
CRT Touchmonitor  
Quick Installation Guide  
VGA cable  
CD  
Software  
Quick Installation  
Guide  
CD Software  
2-3  
Connecting Your Touchmonitor  
IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer  
and touchmonitor are turned off.  
Female 9-pin serial or  
USB type touchscreen connector  
Video cable  
Female 15-pin  
video  
Power  
connector  
Serial touchscreen  
cable  
OR  
USB touchscreen  
cable  
Connect the Video Cable  
Connections on underside  
Female 15-pin  
video  
connector  
Video  
port  
Video cable  
• Connect one end of the video cable to the video connector on your PC and  
the other end of the cable to the video connector on your monitor. Secure the  
cable by turning the thumbscrews on each connector.  
2-4 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Connect the Touchscreen Communication Cable  
Connections on underside  
Female 9-pin serial  
or USB type  
touchscreen connector  
Serial or USB  
port  
Serial or USB  
cable  
• Connect the touchscreen cable. Connect one end to the appropriate port on  
the back of your computer. Connect the other end of the cable to the  
touchscreen connector on your touchmonitor. The touchscreen cable  
connectors should fit snugly into the connectors on your touchmonitor and  
computer. Secure the cable by turning the thumbscrews on each connector.  
2-5  
Connect the Power Cable  
Connections on underside  
Power cable  
Power cable  
• Your monitor does not include a power cable. You may either purchase a  
your own custom power cable (see Appendix B for details). Connect the  
power cable to the AC connector on your touchmonitor. To protect your  
equipment against risk of damage from electrical surges in the power line,  
plug the touchmonitor’s power cord into a switched surge protector, and then  
connect the surge protector to a grounded (three-pronged) AC electrical  
outlet.  
• Your touchmonitor has no power switch. Power on your monitor using the  
power switch of the surge protector, and check that the power LED is on. If  
not, refer to Chapter 4, Troubleshooting.  
• After a brief pause the picture should appear. If necessary, adjust the front  
panel controls according to your personal preference (see Chapter 3).  
• Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to  
install the appropriate touchscreen driver software. Follow the directions  
starting on the next page to install the driver software.  
NOTE: If this monitor is intended to be used in an existing system, the driver software may  
already be installed by the system manufacturer. Skip to Chapter 3.  
2-6 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Installing the Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to  
work with your computer. Drivers are located on the enclosed CD-ROM for the  
following operating systems:  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• Windows NT 4.0  
Additional drivers and driver information for other operating systems are  
Your Elo touchmonitor is plug-and-play compliant. Information on the video  
capabilities of your touchmonitor is sent to your video display adapter when  
Windows starts. If Windows detects your touchmonitor, follow the instructions  
on the screen to install a generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation instructions.  
2-7  
Installing the Touch Driver for Windows XP, Windows  
1
2000 , Me, 95/98 and NT 4.0  
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the  
driver.  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If the AutoStart feature for your CD-ROM drive is active, the system  
automatically detects the CD and starts the setup program.  
2 Follow the directions on the screen to complete the driver setup for your  
version of Windows.  
If the AutoStart feature is not active:  
1 Click Start > Run.  
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
3 Click Open, then OK to run EloCd.exe.  
4 Follow the directions on the screen to complete the driver setup for your  
version of Windows.  
Installing the Touch Driver for MS-DOS and Windows 3.1  
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse  
if you wish to continue using your mouse along with your touchmonitor in  
DOS.  
To install Windows 3.x and MS-DOS from Windows 95/98, follow the  
directions below:  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the  
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).  
3 Type install and press Enter to start the installation.  
4 Align the touchscreen.  
1. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not  
find a setup.exe file within the download.  
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You must have already completed Steps 1 and 2 before proceeding. Refer to  
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for  
additional installation information.  
To run the INSTALL program:  
1 Type INSTALL at the DOS prompt in the directory containing the driver  
install files.  
2 INSTALL asks you to select the software to install. Then choose  
d:\EloDos_W31 from the displayed list.  
3 INSTALL also asks you for the paths to use during installation, or you may  
use its defaults. INSTALL creates directories as necessary, and warns you if  
they exist.  
If you are updating your software, you may wish to specify the paths containing  
the earlier versions, and overwrite the obsolete files. All executable programs  
are upward compatible. For a list of differences from each previous version of  
the drivers, be sure to select "Differences from Previous Versions" during the  
installation process.  
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.  
INSTALL makes a copy of your original AUTOEXEC.BAT file, called  
AUTOEXEC.OLD. If you already have Elo driver commands in your  
AUTOEXEC.BAT file, they will be commented out.  
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory  
you specified. GO loads the touchscreen driver, runs the calibration program  
ELOCALIB, and gives you some final instructions.  
If you are using Windows 3.1, you will also calibrate the touchscreen within  
Windows 3.1 with the Touchscreen Control Panel.  
2-9  
2-10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
3
CHAPTER 3  
OPERATION  
About Touchmonitor Adjustments  
By design, your Elo Entuitive touchmonitor should not require any adjustments.  
The factory settings will give you optimum video results with most standard PC  
video display adapters.  
However, after connecting your touchmonitor you can further optimize the  
settings to meet your requirements by following the directions in this chapter.  
All adjustments you make to the controls are automatically memorized, so you  
do not need to reset your choices every time you unplug your touchmonitor or  
power it off and on. If there is a power failure your touchmonitor settings will  
not default to the factory specifications.  
IMPORTANT: Do not insert conductive metal objects into the monitor's circuitry. The monitor uses high  
voltages and the metal edges can be sharp. Disassembly or realignment of the monitor  
circuitry voids the warranty.  
Touchmonitor Controls  
You can adjust the screen display by using the plastic knob labeled OSD located  
on the right-hand side of the touch controller bracket.  
Using the On Screen Display (OSD)  
1 Push the OSD knob to access the OSD.  
2 Turn the OSD knob to choose the item you want to adjust. The selected item  
is highlighted. See figure 3.1 for OSD menu options.  
3-11  
3 Push the OSD knob to adjust the highlighted item.  
The display unit automatically saves the new settings in about 45 seconds  
after your last adjustments. The menu will automatically disappear or you  
can push the OSD knob to make the menu disappear.  
EXIT  
OSD  
RGB  
R
Figure 3.1 OSD Menu  
3-12 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
OSD Adjustments  
Symbol  
H. Size  
Function Process  
Adjusts the horizontal size of the entire screen image.  
Adjusts the horizontal position of the entire screen image.  
Adjusts the vertical size of the entire screen image.  
Adjusts the vertical position of the entire screen image.  
H. Position  
V. Size  
V. Position  
Zoom  
Simultaneously changes vertical and horizontal image size.  
See Figure 3.3, page 3-16.  
Geometry  
Pincushion  
Trapezoid  
If the vertical sides of the picture curve in or bulge out, you  
can correct the distortion by using the pincushion adjustment.  
If the picture is wider at the top or at the bottom, you can  
correct the distortion by using the trapezoid adjustment.  
If the sides of the screen image are tilted, you can correct the  
distortion by using the parallel adjustment.  
Parallel  
If the sides of the picture are bowed to the right or the left, you  
can correct the pin cushion balance by using this adjustment.  
Pin  
Balance  
Eliminates top corner distortion.  
Eliminates bottom corner distortion.  
Corrects vertical center linearity.  
Top  
Corner  
Bottom  
Corner  
S. Correct  
3-13  
Corrects vertical top and bottom linearity.  
C. Correct  
Clears vertical moire if a series of concentric circles or arcs  
appear on your screen.  
Note: Moire is an interface pattern that makes the screen seem  
to have faint lines. A picture that is rastered or consists of  
small repeating figures is sensitive to moire interference.  
Strong colors are also liable to intensify moire. The moire  
pattern on the screen does not affect the printout of the image.  
V. Moire  
H. Moire  
Clears horizontal moire if a series of concentric circles or arcs  
appear on your screen.  
You can select the language in which adjustment menus are  
displayed. The following languages are available; English,  
German, French, Italian, and Spanish.  
Language  
If the entire screen image is tilted, you can correct the  
distortion by using the rotation adjustment.  
Rotation  
Selects video input level 0.7Vp-p or 1.0 Vp-p.  
Input Level  
(Figure 3.2) Adjusts the horizontal and vertical position of the  
OSD window and determines how long (in seconds) the OSD  
menu waits before closing automatically when no action has  
been performed.  
OSD,  
H. Position,  
V. Position  
Timeout  
(Figure 3.3) To correct the color temperatures individually,  
use the red, green, and blue contrast and brightness  
adjustments. To confirm the setting press the menu again.  
Color  
Temp  
Saves current setting.  
Save  
Recalls factory settings of the image parameters.  
Recall  
Status  
Displays the horizontal and vertical frequency settings from  
the computer.  
3-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
If you have moved the display unit, you should perform  
demagnetization. Demagnetizing takes place automatically  
when the display unit is switched on, and the unit normally  
maintains faultless color purity during operation.  
If you have tilted, swiveled or moved the display unit, you can  
perform demagnetization. During the process the picture is  
distorted for a few seconds. After demagnetization, the color  
impurities have disappeared if caused by stray magnetic fields.  
Do not use the degauss feature more than once every half hour  
or the degauss function will not work.  
Degauss  
Adjusts the brightness of the screen.  
Adjusts the contrast of the screen.  
Brightness  
Contrast  
ESC  
OSD  
OSD  
ESC  
9300  
6500  
Figure 3.2  
3-15  
ESC  
Figure 3.3  
3-16 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
4
CHAPTER 4  
TROUBLESHOOTING  
Problem  
Suggestion (s)  
No picture.  
Your touchmonitor may not be getting power.  
Make certain that your power strip is plugged into  
the wall socket and that the PC and touchmonitor  
are plugged in and powered on.  
Test the power supply by trying different cables or  
a different wall outlet, or by plugging another  
appliance into the outlet.  
If the monitor's LED is slowly flashing, the  
monitor is in standby mode.Push one of the  
keyboard keys. Check that the keyboard is  
properly connected to the computer.  
Ensure that your computer and video card are  
properly configured (consult the video card  
documentation).  
Touchmonitor does not enter power  
management mode.  
The video signal from the computer does not  
comply with VESA DPMS standard. Either the  
computer or the graphics adapter is not using the  
VESA DPMS power management function.  
Screen flickers  
Color defects  
The screen may seem to flicker when the refresh  
rate is less than 75Hz. See the list of recommended  
modes in Appendix C, page C-28.  
If your color is not uniform, degauss the  
touchmonitor as described in Chapter 3, page  
3-15, and make sure that the touchmonitor is at  
least 12 inches from any other electrical  
equipment.  
Picture appears to be ghosting.  
Make certain there is a good connection between  
the touchmonitor and the computer.  
4-17  
Problem  
Suggestion (s)  
Picture is not centered.  
Read about adjusting your touchmonitor picture  
and make the appropriate adjustments.  
Picture appears “washed out”.  
Readjust your brightness and contrast settings.  
Picture not present or severely  
distorted.  
Verify that your video display adapter settings are  
formatted for the correct resolution and vertical  
refresh rates.  
Duplicated images  
A problem with your graphics adapter or  
touchmonitor. Contact your service representative.  
"NO SIGNAL" window appears.  
The monitor is receiving no video signal from the  
PC. Ensure the PC is plugged in, turned on, and  
the video cable is connected.  
"SIGNAL OUT OF RANGE" window The monitor is receiving a video signal which is  
appears.  
beyond the limits of its capability. Change the  
PC's video display adapter settings to agree with  
one of the display modes given in Appendix C.  
Touch doesn’t work.  
Check to make sure the touchscreen cable is  
securely attached at both ends.  
4-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
A P P E N D I X  
A
CHAPTER 4  
TOUCH TECHNOLOGY  
Touchscreens: An Overview  
Typically, users communicate with computers by using a mouse, a keyboard, or  
a combination of the two. Users who are not keyboard-literate or mouse-savvy  
can become frustrated with how long human-to-computer interactions take.  
Computer literacy is learned. This is complicated by the fact that using a  
keyboard or a mouse is neither intuitive nor natural for most people.  
Touchscreens cut out the learning curve by eliminating keyboard/mouse  
intermediaries and allowing a natural flow of information to develop between a  
user and a computer.  
When a user wants to access information or perform a function on a computer  
with a touchscreen installed, a touch quickly and accurately does the job that  
once required complicated keyboard interactions or precise mouse movements.  
A frustrating experience with a computer during a transaction can create  
dissatisfaction for your customer. Touchscreens help eliminate unpleasant  
transactions by creating a natural flow of information that enhances your  
product or service. Touchscreens speed up user/computer interactions. People  
get what they want faster and are more satisfied with the process.  
A-19  
iTouch Touchscreens  
Elo built on its IntelliTouch surface wave technology to create its iTouch  
"touch-on-tube" solution. Elo eliminated the clear glass layer between the  
viewer and the display. iTouch touchmonitors have been adopted by some of the  
largest manufacturers in the world in their next generation games.  
Elo CRT gaming monitors offer consistent features across all sizes:  
• Touch directly on tube—no touchscreen overlay and no parallax.  
• Preserves 100 percent of CRT brightness, clarity, antireflection and color  
properties.  
• More durable and safer than even bonded touchscreen overlays.  
• Same fast, accurate, stable performance as Elo’s IntelliTouch surface wave  
touchscreen overlays.  
• "Drift free" and not affected by surrounding metal or poor earths/grounding.  
• Dual touches are not averaged, allowing extremely fast two-handed play.  
• Z-axis for pressure can add a new dimension to games.  
• No need for periodic recalibration.  
A-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
A P P E N D I X  
B
CHAPTER 4  
TOUCHMONITOR SAFETY  
DANGER As this equipment is received it presents an electrical shock hazard that could  
result in serious injury or death. Only qualified persons should work around this  
equipment when it is energized. This equipment is intended to be used by a  
manufacturer only for building-in to other equipment which will provide a  
proper electrical and fire safety enclosure.  
This manual contains information that is important for the proper setup and  
maintenance of your touchmonitor. Before setting up and powering on your new  
touchmonitor, read through this manual, especially Chapter 2, Installation and  
Setup, and Chapter 3, Operation.  
1 To reduce the risk of electric shock, follow all safety notices and never insert  
conductive metal objects into the circuitry.  
2 It is important that your touchmonitor remains dry. Do not pour liquid into or  
onto your touchmonitor. If your touchmonitor becomes wet do not attempt to  
repair it yourself.  
3 Your new monitor is equipped with a three-wire, grounding power connector,  
AMP "Mate-N-Lock", part number 350767-1. Contacts inside the connector  
are female type, AMP part number 350550-1.  
Connector Information  
Pin 1  
Pin 2  
Pin 3  
Mains line hot  
Mains ground  
monitor (brown)  
monitor (green)  
monitor (blue)  
Mains line neutral  
B-21  
Should you wish to construct your own custom power cable, Elo highly  
recommends using AMP "Mate-N-Lock" part number 350766-1 and male  
type contacts, AMP part number 350547-1.  
After connecting the power cable to the monitor, but before applying power,  
ensure that the power cable’s black or brown wire connects to the monitor’s  
brown wire; the power cable’s green wire connects to the monitor’s green  
wire; and the power cable’s white or blue wire connects to the monitor’s blue  
wire.  
Note: The cable used must include a green (earth ground) wire, it must be 18AWG (or larger),  
and it should be rated SVT 105C 600V (or better).  
B-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
A P P E N D I X  
C
CHAPTER 4  
TECHNICAL SPECIFICATIONS  
NOTE: All specifications are subject to change.  
Touchmonitor Specifications  
21" Monitor  
19"Monitor  
17" Monitor  
15" Monitor  
21” (20” diagonal  
viewable image),  
0.25-mm dot pitch.  
19” (18” diagonal  
viewable image),  
0.25-mm dot pitch.  
17” (15.7” diagonal  
viewable image),  
0.27-mm dot pitch.  
15” (13.8” diagonal  
viewable image),  
0.28-mm dot pitch.  
Picture Tube  
640x350/70Hz  
720x400/70Hz  
640x480/60, 72, 75,  
85HZ  
640x350/70Hz  
720x400/70Hz  
640x480/60, 72, 75,  
85HZ  
640x350/70Hz  
720x400/70Hz  
640x480/60, 72, 75,  
85HZ  
640x350/70Hz  
720x400/70Hz  
640x480/60, 72, 75,  
85HZ  
Maximum  
Resolution  
800x600/  
56,60,72,75,85HZ  
800x600/  
56,60,72,75,85HZ  
800x600/  
56,60,72,75,85HZ  
800x600/  
56,60,72,75,85HZ  
1024x768/60, 70, 75, 1024x768/60, 70, 75, 1024x768/60, 70, 75, 1024x768/60Hz  
85Hz  
1280x1024/60Hz  
85Hz  
1280x1024/60Hz  
85Hz  
1280x1024/60Hz  
Non-interlaced  
Non-interlaced  
Non-interlaced  
Horizontal: 30-70  
kHz  
Horizontal: 30-70  
kHz  
Horizontal: 30-70  
kHz  
Horizontal: 30-55  
kHz  
Deflection  
Frequency  
Vertical: 50-160 Hz  
BW-100MHz  
Vertical: 50-160 Hz  
100 MHz  
Vertical: 50-160 Hz  
100 MHz  
Vertical: 50-160 Hz  
65 MHz  
Maximum  
Video Input  
Bandwidth  
H: 380mm  
V: 285mm  
H: 360 mm  
V: 270 mm  
H:300 mm  
V: 225 mm  
H: 270 mm  
V: 202 mm  
Display Area*  
C-23  
21" Monitor  
19"Monitor  
17" Monitor  
15" Monitor  
R.G.B. Analog, 15  
pin D-sub  
R.G.B. Analog, 15  
pin D-sub  
R.G.B. Analog, 15  
pin D-sub  
R.G.B. Analog, 15  
pin D-sub  
Input Signal  
100-240 VAC, 50-60 100-240 VAC, 50-60 100-240 VAC, 50-60 100-240 VAC, 50-60  
Input Voltage  
Hz  
Hz  
Hz  
Hz  
Analog input;  
unlimited colors  
Analog input;  
unlimited colors  
Analog input;  
unlimited colors  
Analog input;  
unlimited colors  
Display  
Colors*  
85 watts  
75 watts  
65 watts  
60 watts  
Typical Power  
Consumption  
Compliant with  
EPA/Energy Star,  
VESA DPMS  
Compliant with EPA/ Compliant with EPA/ Compliant with EPA/  
Power  
Management  
Energy Star, VESA  
DPMS signaling  
method.  
Energy Star, VESA  
DPMS signaling  
method.  
Energy Star, VESA  
DPMS signaling  
method.  
signaling method.  
Compliant with  
VESA DDC 1/2B  
standards.  
Compliant with  
VESA DDC 1/ 2B  
standards.  
P l u g a n d P l a y  
Compatibility  
Compliant with  
VESA DDC 1/2B  
standards.  
Compliant with  
VESA DDC 1/2B  
standards.  
Average operational  
CRT life is 12,000  
hours to half  
Average operational  
CRT life is 12,000  
hours to half  
CRT Life  
Average operational Average operational  
CRT life is 12,000  
hours to half  
CRT life is 12,000  
hours to half  
brightness.  
brightness.  
brightness.  
brightness.  
Brightness, Contrast, Brightness, Contrast, Brightness, Contrast, Brightness, Contrast,  
On-Screen  
Adjustments  
Exit, Zoom, V.Size,  
Exit, Zoom, V.Size,  
Exit, Zoom, V.Size,  
V. Position, H. Size,  
H. Position,  
Exit, Zoom, V.Size,  
V. Position, H. Size,  
H. Position,  
V. Position, H. Size, V. Position, H. Size,  
H. Position,  
H. Position,  
Language, Save,  
Recall, Degauss,  
Rotation, Input  
Language, Save,  
Recall, Degauss,  
Language, Save,  
Recall, Degauss,  
Language, Save,  
Recall, Degauss,  
Rotation, Input Level, Rotation, Input Level, Rotation, Input Level,  
OSD, Color  
Level, OSD, Color  
OSD, Color  
OSD, Color  
Temperature,  
Temperature,  
Temperature,  
Temperature,  
Trapezoid, Parallel,  
Pin Balance, Top/  
Bottom Corner, S/C  
Trapezoid, Parallel,  
Pin Balance, Top/  
Bottom Corner, S/C  
Trapezoid, Parallel,  
Pin Balance, Top/  
Bottom Corner, S/C  
Correct, H/V Moire.  
Trapezoid, Parallel,  
Pin Balance, Top/  
Bottom Corner, S/C  
Correct, H/V Moire.  
Correct, H/V Moire. Correct, H/V Moire.  
cRUus, DHHS, TÜV cRUus, DHHS, TÜV cRUus, DHHS, TÜV cRUus, DHHS, TÜV  
Safety  
Regulations  
MPRII, FCC Class  
B, CE  
MPRII, FCC Class B, MPRII, FCC Class B, FCC Class B, CE,  
EMC  
IC ES-003  
C-Tick  
VCCI  
CE  
CE  
MPRII  
471w x 464d x 412h 424w x 440d x 375h  
397w x 405d x 343h  
424w x 440d x 375h  
Monitor  
Dimensions  
21.7kg  
5-55°C  
17.8kg  
5-55°C  
14.7kg  
5-55°C  
11.7kg  
5-55°C  
Net Weight  
Operating  
Temperature  
Humidity  
10%-80%  
10%-80%  
10%-80%  
10%-80%  
C-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Table C.1 iTouch Touchmonitor Specifications  
Mechanical  
Positional Accuracy  
Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less  
than 1%.  
2
2
Touchpoint Density  
Touch Activation Force  
Surface Durability  
More than 100,000 touchpoints/in (15,500 touchpoints/cm ).  
Typically less than 3 ounces (85 grams).  
Surface durability is that of glass, Mohs’ hardness rating of 7.  
Expected Life  
Performance  
No known wear-out mechanism, as there are no layers, coatings, or moving parts.  
iTouch technology has been operationally tested to more than 50 million touches in  
one location without failure, using a stylus similar to a finger.  
Sealing  
Unit is sealed to protect against splashed liquids, dirt, and dust.  
Optical  
Light Transmission (per  
ASTM D1003)  
100%  
Environmental  
Chemical Resistance  
The active area of the touchscreen is resistant to all chemicals that do not affect  
glass, such as:  
Acetone  
Toluene  
Methyl ethyl ketone  
Isopropyl alcohol  
Methyl alcohol  
Ethyl acetate  
Ammonia-based glass cleaners  
Gasoline  
Kerosene  
Vinegar  
Electrostatic Protection  
Meets Level 4 (15 kV air/8 kV contact discharges).  
(per EN 61 000-4-2, 1995)  
C-25  
Signal Pinout for CRT Open Frame Monitors  
5
4
3
2
1
10  
9
8
7
6
15  
14  
13  
12  
11  
PIN Number  
Signal  
1
Red video  
Green video  
Blue video  
Ground  
2
3
4
5
*VGA card detection (GND)  
Red return  
6
7
Green return  
8
Blue return  
9
NC  
10  
11  
12  
13  
14  
15  
Sync return  
Ground  
SDA (Serial Data)  
Horizontal Sync  
Vertical Sync  
SCL (Serial Clock)  
*Pin 5, self-test pin shall be grounded when signal connector is plugged in.  
C-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Power Consumption  
The touchmonitor comes with a power-saving feature that controls its power  
consumption. This feature complies with both the EPA’s Energy Star  
requirements. It also conforms to the Display Power Management System  
(DPMS) power-down signaling method approved by the Video Electronics  
Standard Association (VESA)  
.
15" Monitor  
Power  
Mode  
LED  
consumption (W)  
Normal  
Standby  
Suspend  
Off  
Green  
60  
15  
15  
5
Green/ blinking  
Green/ blinking  
Green/ blinking  
Not illuminated  
Unplugged  
0
17" Monitor  
Power  
consumption (W)  
Mode  
LED  
Normal  
Standby  
Suspend  
Off  
Green  
65  
15  
15  
5
Green/ blinking  
Green/ blinking  
Green/ blinking  
Not illuminated  
Unplugged  
0
19" Monitor  
Power  
consumption (W)  
Mode  
LED  
Normal  
Standby  
Suspend  
Off  
Green  
75  
15  
15  
5
Green/ blinking  
Green/ blinking  
Green/ blinking  
Not illuminated  
Unplugged  
0
C-27  
21" Monitor  
Power  
consumption (W)  
Mode  
LED  
Normal  
Standby  
Suspend  
Off  
Green  
85  
15  
15  
5
Green/ blinking  
Green/ blinking  
Green/ blinking  
Not illuminated  
Unplugged  
0
NOTE: The only way to isolate the display unit completely from the mains supply is to unplug the  
mains cable.  
Preset Timing Table  
Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following  
are modes preset as factory defaults:  
Horizontal  
Frequency  
No.  
Resolution  
Refresh Rate  
1
2
3
4
5
640x400  
640x480  
640x350  
800x600*  
1024x768*  
31.5 kHz  
31.5 kHz  
31.5 kHz  
53.7 kHz  
68.7 kHz  
70 Hz  
60 Hz  
70 Hz  
85 Hz  
85 Hz (not for 15")  
*Recommended primary mode  
C-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
CHAPTER 4  
REGULATORY INFORMATION  
Electrical Safety Information  
A) Compliance is required with respect to the voltage, frequency, and current  
requirements indicated on the manufacturer’s label. Connection to a different  
power source than those specified herein will likely result in improper operation or  
damage to the equipment, or may pose a fire hazard if the limitations are exceeded.  
B) There are no operator serviceable parts inside this equipment. This equipment  
generates hazardous voltages that constitute a safety hazard. Service should be  
provided only by a qualified service technician.  
C) This equipment is provided with a detachable power cord that has an integral  
safety ground wire and three-prong connector intended for connection to a  
grounded safety outlet.  
1) Do not substitute the cord with any cord other than the provided approved  
type. Under no circumstances use an adapter plug to connect to a two-wire  
outlet, as this will defeat the continuity of the grounding wire.  
2) This equipment requires the use of the ground wire as a part of its safety  
certification. Modification or misuse can provide a shock hazard that can  
result in serious injury or death.  
3) If there are any questions about the installation prior to connecting the  
equipment to mains power, contact a qualified electrician or the manufacturer.  
Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found  
to comply with Part 15 Class B of FCC Rules for digital devices. These limits are  
designed to provide reasonable protection against harmful interference in a resi-  
dential installation. This equipment generates, uses, and can radiate radio  
frequency energy, and if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications.  
B) Notice to Users in Canada: This equipment has been tested and found to  
comply with Class B radio noise emission limits as established by the Radio  
Interference Regulations of Industrie Canada for digital devices.  
C) Notice to Users in the European Union: This equipment has been tested and  
found to comply with the Class B requirements of CE marking for Information  
Technology Equipment as required by: Low Voltage Directive 73/23/ECC and  
standard EN 60950; EMC Directive 89/336/ECC, and per standard EN 55022.  
D) General Information to All Users: This equipment generates, uses, and can  
radiate radio frequency energy. If not installed and used according to this manual,  
the equipment may cause interference with radio and television communications.  
There is, however, no guarantee that interference will not occur in any particular  
installation due to site-specific factors.  
29  
1) In order to meet emission and immunity requirements, the user must  
observe the following:  
a) Use only the provided I/O cables to connect this digital device with  
any computer.  
b) To ensure compliance, use only the provided manufacturer-approved  
line cord.  
c) The user is cautioned that changes or modifications to the equipment  
not expressly approved by the party responsible for compliance could  
void the user’s authority to operate the equipment.  
2) If this equipment appears to cause interference with radio or television  
reception, or any other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to  
correct the interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected  
receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital  
device and the receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device  
does not use. (Unterminated I/O cables are a potential source of  
high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle.  
Do not use AC adapter plugs. (Removing or cutting the line cord  
ground may increase RF emission levels and may also present a  
lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an  
experienced radio or television technician  
DHHS  
E141667  
30 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
CHAPTER 4  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to  
Buyer, Seller warrants to Buyer that the Product shall be free of defects in  
materials and workmanship. With the exception of negotiated warranty periods;  
the warranty for the touchmonitor and components of the product is 2 years.  
Seller makes no warranty regarding the model life of components. Seller’s  
suppliers may at any time and from time to time make changes in the  
components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty  
(30) days after discovery) of the failure of any Product to conform to the  
warranty set forth above; shall describe in commercially reasonable detail in  
such notice the symptoms associated with such failure; and shall provide to  
Seller the opportunity to inspect such Products as installed, if possible. The  
notice must be received by Seller during the Warranty Period for such product,  
unless otherwise directed in writing by the Seller. Within thirty (30) days after  
submitting such notice, Buyer shall package the allegedly defective Product in  
its original shipping carton(s) or a functional equivalent and shall ship to Seller  
at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and  
verification by Seller that the Product fails to meet the warranty set forth above,  
Seller shall correct such failure by, at Seller’s options, either (i) modifying or  
repairing the Product or (ii) replacing the Product. Such modification, repair, or  
replacement and the return shipment of the Product with minimum insurance to  
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in  
transit, and may insure the Product. Buyer shall reimburse Seller for  
transportation cost incurred for Product returned but not found by Seller to be  
defective. Modification or repair, of Products may, at Seller’s option, take place  
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,  
repair, or replace a Product to conform to the warranty set forth above, then  
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s  
account the purchase price of the Product less depreciation calculated on a  
straight-line basis over Seller’s stated Warranty Period.  
31  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES  
FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS  
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER  
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,  
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,  
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR  
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER  
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY  
FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH  
HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE  
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.  
IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF  
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY  
BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR  
INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller  
harmless from all liability relating to (i) assessing the suitability for Buyer’s  
intended use of the Products and of any system design or drawing and (ii)  
determining the compliance of Buyer’s use of the Products with applicable  
laws, regulations, codes, and standards. Buyer retains and accepts full  
responsibility for all warranty and other claims relating to or arising from  
Buyer’s products, which include or incorporate Products or components  
manufactured or supplied by Seller. Buyer is solely responsible for any and all  
representations and warranties regarding the Products made or authorized by  
Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,  
claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable  
to Buyer’s products or representations or warranties concerning same.  
32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
INDEX  
Installing the Driver Software, 7  
Installing the Serial Touch Driver for MS-DOS and  
Windows 3.1, 8  
Installing the Touch Driver for Windows XP, Windows  
2000, Me, 95/98 and NT 4.0, 8  
A
About the Product, 1  
About Touchmonitor Adjustments, 11  
B
IntelliTouch Touchmonitor Specifications, 25  
iTouch Touchscreens, 20  
Bottom Corner, 13  
Brightness, 15  
L
C
Language, 14  
C. Correct, 14  
Light Transmission, 25  
Chemical Resistance, 25  
Color Control, 14  
M
Connect the Power Cable, 6  
Connect the Touchscreen Communication Cable, 5  
Connect the Video Cable, 4  
Connecting Your Touchmonitor, 4  
Connector Information, 21  
Contrast, 15  
Maximum Resolution, 23  
Maximum Video Input Bandwidth, 23  
Monitor Dimensions, 24  
N
CRT Life, 24  
Net Weight, 24  
D
O
Deflection Frequency, 23  
Display Area, 23  
On-Screen Adjustments, 24  
Operating Temperature, 24  
Operation, 11  
Display Colors, 24  
OSD Adjustments, 13  
OSD, H. Position, V. Position Timeout, 14  
E
Electrical Safety Information, 29  
Electrostatic Protection, 25  
EMI, 24  
P
Parallel, 13  
Emissions and Immunity Information, 29  
Expected Life Performance, 25  
Picture Tube, 23  
Pin Balance, 13  
Pincushion, 13  
Plug and Play Compatibility, 24  
Positional Accuracy, 25  
Power Consumption, 24, 27  
Power Management, 24  
Precautions, 1  
G
Geometry, 13  
H
H. Moire, 14  
H. Position, 13  
H. Size, 13  
Preset Timing Table, 28  
R
Humidity, 24  
Recall, 14  
Regulatory Information, 29  
Rotation, 14  
I
Input Level, 14  
Input Signal, 24  
Input Voltage, 24  
S
S. Correct, 13  
I n d e x - 3 3  
Safety Regulations, 24  
Save, 14  
Troubleshooting, 17  
Sealing, 25  
U
Signal Pinout for CRT Open Frame Monitors, 26  
Solutions to Common Problems, 17  
Status, 14  
Unpacking Your Touchmonitor, 3  
Using the On Screen Display (OSD), 11  
Surface Durability, 25  
V
V. Moire, 14  
V. Position, 13  
V. Size, 13  
T
Technical Specifications, 23  
Top Corner, 13  
Touch Activation Force, 25  
Touchmonitor Controls, 11  
Touchmonitor Safety, 21  
Touchmonitor Specifications, 23  
Touchpoint Density, 25  
Touchscreens  
W
Warranty, 31  
Z
Zoom, 13  
An Overview, 19  
Trapezoid, 13  
I n d e x - 3 4  

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